Terms of Service

1. Service Scope

Elevizen provides strategic website remediation, architectural rebuilding, and conversion optimization services for digital business owners and agencies. Services include diagnostic evaluation, custom technical implementation, responsive delivery, and post-launch verification. Engagement contracts are entered into with the legal entity or proprietor specified in your signed project agreement (Adem Tavukcu, proprietor of Elevizen, or Elevizen LLC upon formal corporate activation).

2. Payment & Invoicing via Ruul

• Engagements are structured with an initial 50% technical deposit upon agreement execution, and 50% upon final delivery completion.
• International commercial billing and invoicing are issued and processed via Ruul (ruul.io) acting as our authorized merchant of record and commercial billing partner, issuing compliant invoices and facilitating cross-border payment processing. All billing is denominated in USD ($).
• The payable amount for each engagement is strictly the agreed proposal price specified in your executed contract or brief agreement.

3. 14-Day Revision & Technical Alignment Protocol & Post-Launch Observation

Due to the custom engineering and bespoke strategic scope of every engagement, initial deposits are non-refundable once work commences. If you cancel in writing within 7 calendar days of signing and prior to project initiation, your deposit is refunded minus direct payment processing gateway fees. Following delivery, our 14-Day Revision & Technical Alignment Protocol provides dedicated revision cycles per package specifications (Creator: 1 round, Knowledge: 2 rounds, Elite: dedicated sprint revisions) to guarantee exact alignment with your approved technical brief.

Post-Launch Technical Check-In: Following the completion of the 14-day technical alignment protocol, client deployments enter a complimentary observation window during which our systems audit baseline conversion stability.

Cancellation: If you cancel in writing within 7 calendar days of signing and prior to project initiation, your deposit is refunded minus direct payment processing gateway fees. Once technical engineering commences, deposits cover committed studio time and are non-refundable.

Refund Timeline: Approved refunds are initiated within 14 business days; arrival depends on banks and payment rails.

4. Intellectual Property

Upon final payment, the client owns all deliverables including design files, code, and copy. Elevizen retains the right to display the work in our portfolio unless otherwise agreed in writing.

5. Client Responsibilities

Clients are responsible for providing timely feedback within revision windows, providing necessary account access, and ensuring content provided does not violate any third-party rights.

6. Contact

For questions about these terms, contact elevate@elevizen.com